1Do you have Money Back Guarantee? What if I don't like your work?
Our satisfaction guarantee is straightforward and simple: If you don't like your original custom design, contact us before the first revision round and we will refund your total amount without any service charge deductions. Mesaportfolio-com guarantees upfront satisfaction in each service that we offer.
2This is my first website, but I don't know where to start, can you help me?
Absolutely! You do not need any online experience at all. Mesaportfolio-com Web Design offers free consultation on all services. We help you right from the start! You will have a team member assigned to you for all your questions along the way. Just ask us! We are here to help you.
3What information should I have ready upon purchasing my web design package?
We will need you to fill out a creative brief, plus your company profile, contact info, products and services, images and any other information you intend to present on your website.
4How much input do I need to provide?
We welcome your input! The more information we receive from you the better it is to satisfy your needs and produce a website that will have the desired look and impact that you want. It's your website. We want it to look the way you want it to look.
5Who writes the copy/text for each of the pages on the website?
You are responsible for providing the copy/text for your website. Although, we also provide copy writing services. Contact us for more information.
6Do I need to provide the images for my website?
Yes, you are required to provide all the images that you would like to include on the website. We can also help you purchase stock images. Please contact us for more information.
7How long have you been in business?
We have been in business since 2005. Our management team runs several successful internet service businesses internationally.
8What areas do you serve?
We work with all types of clients from big corporations to individuals. We have clients all over the United States and around the world including, Canada, Australia, England, France, Spain, South Africa, etc.
9Are your Web Design costs one time?
Yes, just a onetime cost as mentioned on our proposal.
10Where are you located?
Our headquarters are located in New York.
11Can you create a logo to go with our web site?
Sure we can. In fact, we make excellent logos. We can also design brochures, business cards and all your stationary to go with your website.
12Can I call any of your clients for a testimonial?
Sure, you can call any of them. Since we cannot control what happens once we complete the website, we cannot guarantee they will be able to take your call. You can also take a look at our profile page and see the outstanding positive feedback that some of our previous Upwork clients left for us.
13Do you design Adult Websites?
14What are your Business Hours?
We work from 9:00 AM to 5:00 PM EST - Monday to Friday and 8:00 AM to 1:00 PM EST on Saturdays.